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Salvage

Make it right when it comes back

Salvage: Turn rejected claims into recovered revenue.

Salvage identifies, resolves and learns from every denied or rejected claim, turning exceptions into recovered revenue and a smarter revenue cycle.

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Salvage dashboard with a denials trend, top denial reasons, recovery opportunity, a priority queue and top payers by denials.

Example screen · names and figures are illustrative

Overview

What Salvage does

Salvage is denial management and A/R recovery. It works denials, rejections and underpayments, finds the root cause and drives the right workflow with payer-specific guidance. Root causes and payer patterns go back upstream to Conduit to prevent repeat issues.

Recover today. Prevent tomorrow.

Revenue pipeline
Step 4 of 4

In our own network: 96.8% clean claim rate at our Missouri physician practices. Read the story

Capabilities

What you get

  • Root-cause investigation

    Identifies and analyzes the root cause of each denial and rejection.

  • Guided resolution

    Payer-specific guidance and automated follow-up drive the right workflow.

  • Learning fed to Conduit

    Patterns from every resolution feed back into Conduit’s checks.

  • Prioritized work queue

    Filter denials by payer, reason, facility and priority, with amount, age and status at a glance.

  • Claim investigation workspace

    Denial summary, investigation checklist, documents, team notes and next steps in one claim view.

  • Payer trend detection

    Spots payer patterns, such as a rise in modifier-related denials, and sends a rule update to Conduit.

Workflow

How it flows

  1. 01Investigate
  2. 02Resolve
  3. 03Learn
  4. 04Improve

Inside the product

A closer look

Example screens · names and figures are illustrative

Example Salvage screen: denials and recovery work queue
02Denials and recovery work queue filtered by payer, reason, priority and status, with a claim detail side panel.
Example Salvage screen: claim investigation view
03Claim investigation view with the denial summary, an investigation checklist, supporting documents, team notes and recommended next steps.

Principles

What Salvage stands for

  • Faster resolution

    Turn exceptions into revenue.

  • Fewer repeat denials

    Root causes feed back upstream to prevent repeat issues.

  • Smarter over time

    Every issue improves the next.

  • A stronger revenue cycle

    Prevention and recovery, working together.

Revenue pipeline

One pipeline, four products.

  1. 01

    Capture

    Proves the documentation

    Capture: Proves the documentation
  2. 02

    Greenlight

    Clears the authorization

    Greenlight: Clears the authorization
  3. 03

    Conduit

    Bills and posts

    Conduit: Bills and posts
  4. 04

    Salvage

    Recovers what payers still get wrong

    You are here

Salvage feeds root causes back to Conduit to help prevent repeat denials.

Keep exploring

Beyond the pipeline

See all products

Salvage

See Salvage on your own workflow.

Tell us how your team handles this work today. In 30 minutes we will walk through it in Salvage, on the same screens our own teams use, and give you a straight answer on fit.

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